Conflict Management & Difficult Conversations
Develop skills to manage interpersonal conflicts, mediate disputes, and handle challenging conversations with confidence and empathy.
Duration
2 Days
Class Size
25 Pax
Introduction
Develop skills to manage interpersonal conflicts, mediate disputes, and handle challenging conversations with confidence and empathy.
Objectives
- Identify conflict styles
- Apply mediation techniques
- Conduct difficult conversations
- Build collaborative solutions
Designed For
- Managers
- Supervisors
- HR professionals
- Team leaders
Instructors
- Dr. Tan Wei Lin